DentBridge support
Answers to common questions, and how to reach us.
What is DentBridge?
DentBridge is a web tool for dental clinics. You show a patient a short animation of their treatment, DentBridge writes a plain-language explanation in English or Arabic, and you send it to them by WhatsApp, email or PDF so they can read it again at home.
How to set up your DentBridge account?
Sign up with your work email and confirm the verification email we send you. Once your account is activated, add your name, title and clinic details to your profile — they appear on everything your patients receive.
Safety and privacy
Every connection is encrypted, passwords are stored so that nobody, including us, can read them, and patient names and notes are encrypted in the database. Links you send to patients open once and expire after 24 hours, and you are signed out automatically after a period of inactivity.
How do I activate my account?
New accounts start as pending. Our team activates pilot accounts manually — you will be able to sign in as soon as activation is complete. If it is taking too long, email us below.
Have a question or would like to get set up with DentBridge?
Whether you message us via the form below or email (support@dentbridge.ae), it all ends up in the same inbox.
Choose the most convenient way to contact us — we promise we’ll get back to you as soon as we can!